{"id":25341,"date":"2025-03-28T17:33:14","date_gmt":"2025-03-28T15:33:14","guid":{"rendered":"https:\/\/redesign.riwax.ch.80-74-150-110.hobo.sui-inter.net\/?page_id=25341"},"modified":"2026-07-16T15:18:03","modified_gmt":"2026-07-16T13:18:03","slug":"agb","status":"publish","type":"page","link":"https:\/\/riwax.ch\/fr\/agb\/","title":{"rendered":"CGV"},"content":{"rendered":"
<\/div><\/div><\/div><\/div><\/section>

CGV \u2013 Conditions g\u00e9n\u00e9rales de vente de Riwax-Chemie AG<\/h2>\n

1.\u00a0<\/span>G\u00e9n\u00e9ralit\u00e9s<\/strong>
\nLes conditions g\u00e9n\u00e9rales font partie int\u00e9grante de chaque contrat conclu entre Riwax-Chemie SA et l'un de ses clients concernant l'achat de l'un de ses produits.<\/p>\n

2.\u00a0<\/span>Utilisation<\/strong>
\nLes produits livr\u00e9s par Riwax-Chemie AG sont exclusivement destin\u00e9s \u00e0 une consommation finale en Suisse. Les exceptions ne sont tol\u00e9r\u00e9es qu'avec une autorisation \u00e9crite de la part de Riwax-Chemie AG.<\/p>\n

3.\u00a0<\/span>Prix
\n<\/strong>3.1. Les livraisons sont factur\u00e9es aux prix convenus, plus la TVA.
\n3.2. De mani\u00e8re g\u00e9n\u00e9rale, les prix s'entendent d\u00e9part usine.
\n3.3. Les frais de port, les assurances et les autorisations sont \u00e0 la charge de l'acheteur.<\/p>\n

4.\u00a0<\/span>Livraison
\n<\/strong>4.1. C'est Riwax-Chemie AG qui choisit la voie et le mode d'exp\u00e9dition. Si l'acheteur veut d'autres conditions d'exp\u00e9dition, la marchandise voyage \u00e0 ses risques et p\u00e9rils d\u00e8s l'usine.
\n4.2. Riwax-Chemie AG d\u00e9cline toute responsabilit\u00e9 en cas de cas fortuit, de force majeure et de n\u00e9gligence l\u00e9g\u00e8re.
\n4.3. En cas de probl\u00e8mes de livraison, Riwax-Chemie AG a le droit de faire des livraisons partielles.
\n4.4. Le lieu d'ex\u00e9cution est Berne.<\/p>\n

5.\u00a0<\/span>Consigne<\/strong>
\nLes emballages en pr\u00eat doivent \u00eatre renvoy\u00e9s imm\u00e9diatement apr\u00e8s le vidage franco \u00e0 Zollikofen ou avec un camion de Riwax-Chemie AG.<\/p>\n

6.\u00a0<\/span>Paiement<\/strong>
\nSauf accord \u00e9crit particulier, les factures sont payables dans les 30 jours suivant leur r\u00e9ception.
\nEn cas de paiement tardif, Riwax-Chemie AG se r\u00e9serve le droit d'annuler le contrat et de reprendre la marchandise livr\u00e9e.
\n6.3 En cas de retard de paiement, les frais de rappel s'\u00e9l\u00e8vent \u00e0 CHF 20 pour le premier rappel et \u00e0 CHF 20 pour chaque rappel suivant.<\/p>\n

7.\u00a0<\/span>Marchandise d\u00e9fectueuse
\n<\/strong>7.1. Les r\u00e9clamations pour des d\u00e9fauts apparents sont prises en compte seulement si elles sont faites dans les 8 jours suivant la r\u00e9ception de la marchandise sur place.
\nLes marchandises d\u00e9fectueuses ne peuvent \u00eatre renvoy\u00e9es qu'avec l'accord de Riwax-Chemie AG.
\n7.3. Riwax-Chemie AG se r\u00e9serve le droit de faire des livraisons de remplacement.
\n7.4. Si Riwax-Chemie AG renonce \u00e0 une livraison de remplacement, l'acheteur a seulement le droit \u00e0 l'annulation de la vente. Une r\u00e9duction du prix n'est pas possible.<\/p>\n

8.\u00a0<\/span>Protection des donn\u00e9es
\n<\/strong>8.1 Les donn\u00e9es personnelles collect\u00e9es par Riwax-Chemie AG dans le cadre de la relation client (les infos qui identifient directement ou indirectement une personne) sont enregistr\u00e9es et peuvent \u00eatre utilis\u00e9es pour g\u00e9rer le contrat ou \u00e0 d'autres fins (genre marketing ou stats).
\nLes donn\u00e9es peuvent aussi \u00eatre partag\u00e9es avec des soci\u00e9t\u00e9s affili\u00e9es du groupe RIWAX et \u00eatre utilis\u00e9es par elles.
\n8.3 Le client donne son accord pour cette utilisation potentielle de ses donn\u00e9es personnelles. Il peut faire savoir en tout temps au 031 910 45 45 qu'il ne souhaite plus que ses donn\u00e9es soient utilis\u00e9es.
\n8.4 Le d\u00e9\u00a0<\/span>Politique de confidentialit\u00e9<\/a>\u00a0<\/span>On peut consulter le site web de Riwax-Chemie AG sur www.riwax.ch.<\/p>\n

9.\u00a0<\/span>Juridiction comp\u00e9tente et droit applicable<\/strong>
\nLe tribunal comp\u00e9tent pour tous les litiges est Berne. Le droit suisse est applicable.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"AGB – Allgemeine Gesch\u00e4ftsbedingungen der Riwax-Chemie AG 1.\u00a0Allgemeines Die allgemeinen Gesch\u00e4ftsbedingungen bilden den Bestandteil eines jeden zwischen der Riwax-Chemie AG und einem ihrer Kunden abgeschlossenen Vertrages \u00fcber den Kauf eines ihrer Produkte. 2.\u00a0Verwendung Die von der Riwax-Chemie AG gelieferten Erzeugnisse sind ausschliesslich zum Endverbrauch in der Schweiz bestimmt. Ausnahmen sind nur mit einer von der...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25341","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAGB - Riwax<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\/agb\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/agb\\\/\",\"url\":\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/agb\\\/\",\"name\":\"AGB - Riwax\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#website\"},\"datePublished\":\"2025-03-28T15:33:14+00:00\",\"dateModified\":\"2026-07-16T13:18:03+00:00\",\"breadcrumb\":{\"@id\":\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/agb\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/agb\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/agb\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"http:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AGB\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#website\",\"url\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/\",\"name\":\"Riwax\",\"description\":\"Time to shine\",\"publisher\":{\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#organization\",\"name\":\"Riwax\",\"url\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/riwax.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/RWX_Lg_PANT300_pos.png\",\"contentUrl\":\"https:\\\/\\\/riwax.ch\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/RWX_Lg_PANT300_pos.png\",\"width\":349,\"height\":91,\"caption\":\"Riwax\"},\"image\":{\"@id\":\"https:\\\/\\\/redesign2.riwax.ch.80-74-150-110.hobo.sui-inter.net\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/riwax.ch\",\"https:\\\/\\\/www.instagram.com\\\/riwaxch\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCasDQz5Vv8QWotFbBO4ldvw\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions g\u00e9n\u00e9rales d'utilisation - 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